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Frequently asked questions

What days do you deliver?


We deliver locally every Wednesday (Green & Blue on the map). As we are only a small farm butchery we do everything to order so we make sure that nothing goes to waste. If you would like to order for a certain day in advance please contact us on 01400251501 or email info@gelstonlamb.co.uk and we will do our best to help. If you are in Scotland, N Ireland, The Isle of Man, The Scottish Islands, The Isles of Scilly, Eire, or the Channel Islands please contact us before ordering for a quote for delivery.




Can I collect my order?


If you would prefer to collect your order direct from the farm please tick ‘Click & Collect’ at the checkout. Then please enter your phone number so we can confirm everything is ok for you to collect and to arrange a time




What about packaging?


An ongoing goal here at Gelston lamb is to reduce our plastic use. We are currently trialling new materials which have a more environmentally friendly footprint and we are fully committed to constantly invest in and innovate, including return and reuse of packaging wherever possible. We prepare each order by hand so that it’s fresh, vacuum-pack each item and then pack it in a cardboard box which is insulated using Woolcool lining with ice blocks that ensures it stays chilled when it’s delivered to your door. Parcels which are delivered by courier are all sent in cardboard boxes using Woolcool insulating sheets and reusable ice cells. A plastic free future is what we aim for and we will keep you updated on our progress.




Do I have to be at home on the day you deliver?


Ideally like with any delivery then we would say Yes but if you are not going to be home just let us know where you want the box left when you place your order. You can do this in the section called “Delivery Instructions”. Somewhere safe would be good, a porch, shed or garage.

If you prefer, we can deliver it to you at work, just let us know your work address.




Is Your Meat Halal?


None of our meat is finished following Halal processes




Where is the local delivery area?


The Green area is our £3 delivery option The Blue area is out £5 delivery option Nationwide courier £10




Delivery information


Once you have decided what delicious lamb produce you wish to purchase, add them to your basket and checkout. You will then be given 3 options for delivery.

Click and Collect

Orders to be collect from the farm on a

Please indicate preferred day and rough guide of time in the notes section. If you can’t collected on the allocated days please send us an email to info@gelstonlamb.co.uk and we can try to arrange an alternative time.

Local delivery £3

Highlighted in Green on the map

£5 Delivery

Highlighted in Blue on the map

Courier for England & Wales - £10

Please email us at info@gelstonlamb.co.uk for a postage quote if you are in Scotland, N Ireland, The Isle of Man, The Scottish Islands, The Isles of Scilly, Eire, or the Channel Islands

Unfortunately we are unable to send goods beyond the U.K.

We use DPD to deliver our lamb nationwide, we chose them for 2 reasons.

The first being that they are a really efficient company and do a great job delivering our parcels quickly and secondly they are carbon neutral. DPD’s ‘Driving Change’ is helping to reduce emissions year on year by investing in hundreds of EV vehicles to decarbonise the DPD fleet , alongside Smart Urban Delivery and Innovative Entrepreneurship strategies to reduce miles per parcel. To offset remaining emissions, DPD finance renewable and cleaner energy production projects by purchasing carbon credits whilst respecting the most rigorous international standards





 
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