Question 1

Where is the local delivery area?

Accepted Answer

Local delivery by us is calculated on your delivery address details automatically. 
Up to 10 miles away is £4
Up to 15 miles away is £6
Nationwide courier £10

If you have chosen to Click and Collect from the farm we will be in touch to arrange a collection time.
Our address is 
Chestnut Farm
Gelston 
Grantham 
NG32 2AE

The postcode will take you into the village and we are on the outskirts on the Marston side. 
If you have google maps please search Gelston Lamb and it will bring you straight to our gate. 
Please call 07860754341 if you can't find us or need to change your collection time.

Question 2

What days do you deliver?

Accepted Answer

We deliver locally every Wednesday. As we are only a small farm butchery we do everything to order so we make sure that nothing goes to waste. If you would like to order for a certain day in advance please contact us on 01400251501 or email info@gelstonlamb.co.uk (mailto:info@gelstonlamb.co.uk)and we will do our best to help.

Nationwide orders are delivered either Wednesday or Thursdays. DPD will contact you with your delivery time slot.

If you are in  Scotland, N Ireland, The Isle of Man, The Scottish Islands, The Isles of Scilly, Eire, or the Channel Islands  please contact us before ordering for a quote for delivery.

Question 3

Can I collect my order?

Accepted Answer

If you would prefer to collect your order direct from the farm please tick ‘Click & Collect’ at the checkout. Then please enter your phone number so we can confirm everything is ok for you to collect and to arrange a time

Question 4

Do you have a shop at the farm?

Accepted Answer

We don't have a permanent shop at the farm but you can pre order and select Click and Collect if you would prefer to come to the farm to collect. 
We also have a Pop Up Shop at the farm once a month where we sell a selection of local meats and we have other local produce from other businesses too. For dates please sign up to our newsletter at the bottom of the home page 
 
We do stock selected products in the following shops:
Marston Shop (Located at The Thorold Pub) 
Syston Farm Shop 
Belton Garden Centre 
Ruskington Garden Centre

Question 5

Do I have to be at home on the day you deliver?

Accepted Answer

Ideally like with any delivery then we would say Yes but if you are not going to be home just let us know where you want the box left when you place your order. You can do this in the section called “Delivery Instructions”. Somewhere safe would be good, a porch, shed or garage. 
If you prefer, we can deliver it to you at work, just let us know your work address.

Question 6

What about packaging?

Accepted Answer

An ongoing goal here at Gelston lamb is to reduce our plastic use. We are currently trialling new materials which have a more environmentally friendly footprint and we are fully committed to constantly invest in and innovate, including return and reuse of packaging wherever possible.
 
We prepare each order by hand so that it’s fresh, vacuum-pack each item and then pack it in a cardboard box which is insulated using Woolcool lining with ice blocks that ensures it stays chilled when it’s delivered to your door.
 
Parcels which are delivered by courier are all sent in cardboard boxes using Woolcool insulating sheets and reusable ice cells. A plastic free future is what we aim for and we will keep you updated on our progress.

Question 7

Is Your Meat Halal?

Accepted Answer

None of our meat is finished following Halal processes

Question 8

Delivery information

Accepted Answer

Once you have decided what delicious lamb produce you wish to purchase, add them to your basket and checkout.

Click and Collect 
Orders to be collect from the farm on a
Please indicate preferred day and rough guide of time in the notes section. If you can’t collected on the allocated days please send us an email to info@gelstonlamb.co.uk and we can try to arrange an alternative time.

Local delivery up to 10 miles from the farm £4

Local delivery up to 15 miles from the farm £6

Courier for England & Wales - £10 
Please email us at info@gelstonlamb.co.uk (mailto:info@gelstonlamb.co.uk?subject=Delivery Question)for a postage quote if you are in Scotland, N Ireland, The Isle of Man, The Scottish Islands, The Isles of Scilly, Eire, or the Channel Islands

Unfortunately we are unable to send goods beyond the U.K.
We use DPD to deliver our lamb nationwide, we chose them for 2 reasons.
The first being that they are a really efficient company and do a great job delivering our parcels quickly and secondly they are carbon neutral. DPD’s ‘Driving Change’ is helping to reduce emissions year on year by investing in hundreds of EV vehicles to decarbonise the DPD fleet , alongside Smart Urban Delivery and Innovative Entrepreneurship strategies to reduce miles per parcel. To offset remaining emissions, DPD finance renewable and cleaner energy production projects by purchasing carbon credits whilst respecting the most rigorous international standards